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Freshworks is seeking a Lead Account Executive to drive growth and exceed revenue goals across the Benelux and Nordics territories. You will own a defined territory, winning new enterprise accounts and managing the full sales cycle from prospecting through negotiation and closure.
In this role, you will execute territory strategies to grow market presence and consistently exceed targets. You'll build trusted executive relationships with both business and technical decision-makers, articulate Freshworks' value proposition, and position the company as the partner of choice for customer experience (CX) and employee experience (EX) software solutions.
Key responsibilities include:
- Executing territory strategies to win enterprise business and grow market presence
- Leading the full sales cycle, from prospecting to negotiation and closure
- Building trusted executive relationships and addressing diverse business challenges
- Developing and managing a strong pipeline with accurate forecasting
- Partnering with cross-functional teams to deliver seamless customer experiences
- Traveling as required to connect with customers and represent Freshworks
Freshworks serves over 72,000 companies globally, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, with enterprise-grade software solutions for customer and employee experience management.
REQUIREMENTS:
- 5 to 8 years of quota-carrying SaaS sales experience in mid-market or enterprise accounts
- Proven track record of exceeding revenue goals
- Demonstrated ability to manage full sales cycles and engage diverse stakeholders
- Expertise in solution selling with understanding of customer needs and ability to position software solutions (e.g., ITSM, IT infrastructure, EX platforms)
- Strong prospecting, pipeline development, and forecasting skills
- Structured yet flexible approach to consistently meeting targets
- Growth-oriented mindset with customer-first focus
- Ability to build strong cross-functional partnerships
