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Clara is the leading platform in Latin America for companies to execute and manage every payment operation. The company serves over 50,000 leading and fast-growing businesses through corporate cards, bill pay, financing, and B2B payments. Clara was named the region's fastest-growing company by the Financial Times in 2025 and is backed by top-tier investors including Notable Capital, Coatue, Kaszek, DST Global, and Goldman Sachs.
You will own and grow strategic client relationships that drive long-term value for Clara and its customers. As the main point of contact for the company's most important clients in Mexico, you will combine commercial acumen with consultative insight to help them optimize their spend management through Clara's platform.
Key responsibilities include:
- Proactively identifying opportunities for growth and expansion within existing accounts
- Managing complex sales and onboarding cycles for enterprise clients
- Acting as a trusted partner to C-level executives across the customer base
- Navigating financial systems, ERP integrations, and budget conversations at the CFO level
- Executing sales forecasting and managing sell-in/sell-out strategies
- Building and maintaining relationships with a FANTER (Farmer + Hunter) mindset
- Positioning Clara as the go-to financial partner for high-impact organizations
This is a hybrid role where you'll split time between the office, customer sites, and home. The company does not set a minimum number of office days for most roles; you'll spend time in the office naturally and during your ramp-up period or when your leader requests it.
Clara offers competitive salary, stock options (ESOP) from day one, an annual learning budget, and accelerated development paths. The working language is English, with Spanish and Portuguese used daily.
REQUIREMENTS:
- 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model
- Previous experience in the financial sector, particularly in traditional banking institutions
- Proven ability to onboard, manage, and grow B2B client accounts
- Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level
- Sales forecasting skills and experience managing sell-in/sell-out strategies
- Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset
- Structured, results-oriented approach with strong business acumen
- Professional proficiency in English
NICE-TO-HAVES:
- Existing relationships within Mexico's enterprise ecosystem
- Experience creating and executing go-to-market or partner marketing plans
- Confidence leading multi-stakeholder sales cycles and negotiating at C-level
- High adaptability to change with an innovation-driven attitude
