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Clara is Latin America's leading platform for corporate payments and spend management, serving 50,000+ businesses with corporate cards, bill pay, financing, and B2B payments. The company was named the region's fastest-growing by the Financial Times in 2025 and is backed by top-tier investors including Coatue, Kaszek, DST Global, and Goldman Sachs.
You will own the full customer lifecycle for strategic enterprise clients in Bogotá, acting as a trusted partner for financial decision-making. This is a hybrid role with day-to-day remote work, in-person ramp-up with the team, and periodic in-person collaboration for team events and customer visits.
Key responsibilities:
- Develop and maintain long-term relationships with B2B clients, positioning yourself as a trusted financial advisor
- Lead onboarding for new clients and continuously engage existing ones to maximize retention and satisfaction
- Manage a dynamic portfolio of accounts, conducting sell-in, sell-out, and performance analyses to identify growth opportunities
- Execute tailored sales and marketing plans with partners to drive usage expansion and account growth
- Forecast commercial performance and track key account health, proactively mitigating risks and capturing new wins
- Engage in strategic conversations with CFOs and finance teams, leveraging insights on budgeting, spend control, and ERP system integrations
- Balance FARMER and HUNTER skills—nurturing long-term value for existing clients while prospecting and closing new opportunities across the region
Clara operates with a high-talent-density team driven by clarity, simplicity, ownership, pride, continuous change, and inclusivity. The company offers competitive salary, stock options (ESOP) from day one, annual learning budget, and accelerated development paths. English is the working language, with Spanish and Portuguese used daily.
REQUIREMENTS:
Must haves:
- 5+ years of proven experience in Key Account Management or Customer Success within a B2B model
- Experience onboarding and growing relationships with enterprise clients
- Strong analytical mindset and comfort with sales forecasting, pipeline management, and portfolio analysis
- Professional proficiency in English and full fluency in Spanish
- Structured thinker who thrives in dynamic environments and focuses on outcomes
- Based in Bogotá with knowledge of the local business landscape
Nice to haves:
- Background in Financial Services, Banking, or Insurance
- Experience with ERP connections, budgeting, or financial modeling
- Track record of building relationships with C-level stakeholders
- Interest in using AI tools to enhance commercial strategy or client service
- Basic proficiency in Portuguese or interest in learning
