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Alan is a prevention-focused health insurance company serving 1M+ members across 40K+ companies, with €800M+ ARR. The company integrates insurance, prevention, and care into a unified platform and is expanding its Account Management team to 30+ professionals.
As a Key Account Manager, you will own a portfolio of strategic Public Sector accounts (Ministries and government entities) and drive retention and expansion. Your responsibilities include building and maintaining relationships with C-level stakeholders, identifying dissatisfaction signals and implementing solutions, ensuring successful onboarding, analyzing consumption reports through business reviews, and identifying engagement initiatives. You will renegotiate contracts to balance customer value with sustainable profitability, and act as the voice of customers in product discussions.
You bring 6+ years of customer-facing experience with frequent C-level interactions and full working proficiency in French (excellent oral and written). You have advanced English, expertise in large organizations and union negotiations, strong analytical skills, and comfort presenting complex data analysis. You excel at active listening, stakeholder relationship-building, and have a growth mindset to understand the health insurance market. You are based in or willing to relocate to Paris, Bordeaux, or Marseille.
Preferred qualifications include insurance or benefits industry experience and public sector exposure. Alan offers competitive base salary plus generous equity (C1-E level range), flexible office arrangements with Paris HQ and sponsored co-working in Bordeaux/Marseille, comprehensive health insurance (100% employee/children, 90-100% partners), flexible vacation and working hours, top-tier equipment, country-specific commuter benefits, learning budgets, dedicated coaching from day one, and extended parental leave.
