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KAM - Customer Success

Cabify - Santiago, Chile - Hybrid - posted 2026-10-16

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Cabify is a leading Iberoamerican mobility technology company connecting millions of people and businesses with transportation solutions. The company is transforming urban mobility through efficient, sustainable, and accessible solutions. You will join the Customer Success team managing relationships with enterprise clients, developing customized mobility solutions for companies across all sectors. You will serve as the strategic bridge between Cabify's technology and real business needs, ensuring clients find Cabify as their perfect strategic partner for mobility challenges. Your mission is to drive exponential growth of a key enterprise customer portfolio, identifying and capitalizing on new business opportunities to maximize customer value and Cabify's impact. Key responsibilities: - Drive GMV growth across your key account portfolio with direct accountability for ambitious commercial targets and a hunter mindset - Identify and qualify new upsell and cross-sell opportunities within each client, managing the full process from discovery through deal closure - Design and execute strategic account plans with clear growth objectives and an opportunity pipeline prioritized by GMV impact - Build strong, high-level relationships with decision-makers at each account, expanding Cabify's penetration and protecting relationships against competition - Negotiate value propositions, contract terms, and renewals ensuring growth and retention of strategic clients Requirements: - 2-4 years of commercial experience in B2B sales, key account management (KAM), or business development with responsibility for targets - Hunter mindset and consistent track record in closing sales and generating incremental revenue - Experience managing high-value accounts or large enterprises, ideally with consultative sales cycles and complex negotiations - Ability to work with data and commercial metrics (GMV, pipeline, conversion) to support proposals and prioritize strategy - Excellent negotiation, communication, and executive-level influence skills with high autonomy and results orientation - Alignment with Cabify's principles and values

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