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OpenAI's IT organization is seeking an ITAV Deployment Engineer to deliver audiovisual systems for new offices, expansions, and refresh projects. You will transform approved AV designs into fully installed, configured, tested, and commissioned systems.
Key Responsibilities:
- Deliver assigned AV build packages for new offices, expansions, and refreshes using approved designs and room standards
- Coordinate the ITAV workstream for office construction projects from inception through delivery, partnering with Capital Builds, Network Security, and Workplace Design teams
- Review technical drawings, equipment lists, site conditions, and integrator plans; identify missing prerequisites and raise design exceptions before installation
- Coordinate equipment staging, installation sequencing, vendor deliverables, and site access with integrators and cross-functional partners
- Configure conferencing endpoints, Q-SYS controls and audio processing, and AV-over-IP connections to match approved designs
- Prepare accurate device and port records; coordinate IP addressing, DNS, DHCP, VLAN, and connectivity requirements with Network Engineering
- Commission rooms end-to-end, testing audio, video, control, conferencing, content sharing, monitoring, and recovery against documented acceptance criteria
- Diagnose installation and integration failures, maintain prioritized punch lists, and retest fixes before accepting completed work
- Deliver configuration backups, as-built markups, inventory, test evidence, and support instructions; train receiving technicians and secure operational handoff
- Identify repeatable deployment work and automate it using AI, agentic workflows, and basic scripting; maintain reusable checks and templates
Requirements:
- Hands-on experience installing, configuring, and commissioning enterprise conference room AV systems from technical designs
- Experience reading AV signal-flow drawings, equipment schedules, and installation plans; ability to record accurate as-built changes
- Practical experience configuring conferencing hardware and platforms (Logitech, Cisco, Google Meet, Zoom, Microsoft Teams)
- Experience configuring and troubleshooting Q-SYS audio and control systems, including signal routing and reusable configuration components
- Working knowledge of AV-over-IP technologies (Q-LAN, Dante, NDI) and ability to isolate signal, configuration, and transport faults
- Practical networking knowledge covering IP addressing, VLANs, DNS, DHCP, and multicast; judgment about when to involve Network Engineering
- Experience coordinating integrator work, site prerequisites, equipment readiness, defects, and commissioning milestones within assigned projects
- Experience working cross-functionally with Workplace Design and Construction partners on new office construction projects
- Ability to verify complete meeting experience, document technical acceptance, and prepare usable configuration records and support handoffs
- Clear communication and demonstrated ability to build, test, and maintain AI and agentic workflows using scripting or configuration tools
- Plus: Experience contributing reusable Q-SYS components or shared deployment tooling
- Plus: Experience delivering office AV across multiple locations or working with room scheduling and signage endpoints
