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Salary: USD 285,000 - 325,000 / annual
Anthropic's Endpoint team (Client Platform Engineering) is seeking an IT Systems Engineer to own the company's device fleet platform end-to-end. You will manage a production Mobile Device Management (MDM) service that handles thousands of macOS devices, plus Linux machines and a growing mobile footprint. All device configuration is treated as code, shipped through pull requests, CI pipelines, staging environments, and canary deployments before reaching the fleet.
Key responsibilities include:
- Owning endpoint configuration as code: authoring, reviewing, testing, and progressively rolling out MDM policies, configuration profiles, and remediation scripts across macOS and mobile with canary stages and rollback capabilities
- Operating the MDM platform as a production service, including infrastructure as code, observability, upgrades, and incident response
- Building patch management automation with rapid enforcement timelines while maintaining user experience
- Designing zero-touch provisioning to turn sealed devices into productive machines on day one
- Supporting a small number of Linux machines alongside the Mac fleet
- Converting fleet telemetry into policy, dashboards, and drift warnings; using Claude to automate manual ops work
- Partnering with Corporate Security on endpoint hardening, binary authorization, and compliance controls
- Taking on-call shifts and serving as the deep escalation tier for endpoint issues IT Operations cannot resolve
The team is deliberately lean and operates with high autonomy. You will help define the endpoint roadmap, make architecture decisions, and own the platform that every Anthropic employee's work runs on. You will also help meet the security standards required by Anthropic's Responsible Scaling Policy as models advance.
Anthropicis a public benefit corporation headquartered in San Francisco, working on reliable, interpretable, and steerable AI systems. The company offers competitive compensation, optional equity donation matching, generous vacation and parental leave, flexible working hours, and collaborative office space.
REQUIREMENTS:
- 8+ years building secure IT systems in complex environments, including leading projects across multiple teams
- Managed endpoint fleets of thousands of macOS devices through a modern MDM
- Treat endpoint configuration as code that is version controlled and peer reviewed, rather than clicking in consoles
- Deep knowledge of macOS internals such as launchd, configuration profiles, TCC, and system extensions
- Proficiency writing Python and shell scripts
- Ability to write design docs and runbooks for team review and support
- Bachelor's degree or equivalent combination of education, training, and/or experience in a field relevant to the role
STRONG CANDIDATES MAY ALSO HAVE:
- Experience operating an MDM or device management platform as a service, not only consuming one as SaaS
- Experience with open source endpoint and device management tooling (Munki, osquery, AutoPkg)
- Built automated, progressive rollout systems with promotion gated on telemetry
- Experience running infrastructure as code in a public cloud
- Working knowledge of Linux administration (packaging, systems, config management)
- Used LLMs to automate ops work
