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Tebi is a Connected Restaurant Management System founded by Arnout Schuijff (co-founder of Adyen) and backed by €50 million from Index Ventures and CapitalG. The platform unifies sales, reservations, kitchen prep, payments, and data analytics for hospitality businesses across the Netherlands, UK, and beyond.
You will be the second IT support team member, responsible for keeping Tebi's fast-growing hybrid workforce equipped, unblocked, and productive. This is a hands-on role with real ownership and autonomy to make decisions while knowing when to escalate.
Key Responsibilities:
- Manage seamless IT onboarding: ensure hardware is ready and configured before day one for both office and remote employees
- Own IT off-boarding processes and hardware recovery when employees depart
- Manage device fleet, procurement, shipping, inventory, and repairs
- Administer Mobile Device Management (MDM) using Jamf Pro for Mac and iPad enrollment and profile management
- Manage Google Workspace provisioning and access management
- Serve as first-line support for daily troubleshooting and escalate security concerns appropriately
- Maintain security awareness, identifying phishing attempts and access risks
You will shape the day-to-day experience of working at Tebi through the tools and systems you maintain. The role offers autonomy with clear judgment about when to involve others.
Requirements:
- 3+ years of hands-on IT support or systems administration experience
- Ability to own a broad scope autonomously without close supervision
- Clear communication skills with both technical and non-technical colleagues
- Hands-on MDM experience, ideally with Jamf Pro
- Solid grasp of identity and systems administration, including Google Workspace
- Security awareness and ability to spot phishing or access risks
