SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 19 - 21 / hourly
Jerry is an AI-powered platform helping customers manage their most important physical assets—cars, homes, motorcycles, and more. The company has grown to 5M+ customers, raised $240M+, and achieved profitability in 2024. You'll join the Customer Operations team in a fully remote role that blends sales and service responsibilities.
As an Insurance Sales & Service Associate, you'll be the trusted advisor customers turn to when shopping for auto, home, motorcycle, and other policies, or when they need to modify existing coverage. Your day-to-day work includes:
- Answering inbound calls from customers and policyholders, understanding their needs, and identifying coverage gaps or discounts they qualify for
- Developing deep product knowledge across a large panel of insurance companies to match the right coverage to each customer
- Processing service requests (vehicle changes, driver updates, lienholders, policy documents)
- Problem-solving to remove barriers between customers and appropriate coverage
- Providing feedback to the product team—the feedback loop is short enough that your suggestions ship
- Proactively catching issues customers don't know to ask about, such as upcoming renewal spikes or policy gaps
The role is fast-paced and team-oriented. You'll have flexibility in your schedule (choose between a 5-day 8-hour week or 4-day 10-hour week), work equipment provided, and the opportunity to shape the customer experience as the product evolves. The company will pay for your P&C insurance license if you don't have one yet.
Jerry is backed by Y Combinator and led by serial entrepreneurs with experience from Nvidia, Meta, Amazon, BCG, McKinsey, Bain, and GEICO. The culture emphasizes competitive but kind people who think like owners and pursue mastery in their craft.
REQUIREMENTS:
- Prior work experience in customer service, sales, or hospitality is a plus but not required
- Genuinely friendly and positive attitude with willingness to work as a team
- Strong work ethic
- Strong problem-solving skills
- Strong communication skills
- Must currently reside in one of the following states: AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada (full-time hourly employees must be in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA)
