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AirOps is a platform helping brands get discovered and recommended by AI search agents (ChatGPT, Claude, Gemini, etc.). As AI search reshapes how consumers discover products and services, brands need visibility and trust in these new channels.
The Insights Strategist will own the analytics function for AI Search performance. You'll identify high-impact analytical questions, develop recurring dashboards tracking brand visibility, citations, sentiment, and model behavior, and lead deeper investigations when data reveals material shifts. You'll work closely with Product and Data teams to refine metrics and reporting, then translate findings into actionable recommendations for product priorities, customer strategy, and sales conversations.
Key responsibilities include: defining what questions AirOps should answer with its data; building ongoing performance tracking across models, topics, and time periods; investigating anomalies and unexplained results; developing and refining measurement methodologies; creating customer-ready analyses and benchmarks; presenting findings to internal teams, customers, and prospects; and documenting analytical methods so analyses can be repeated and trusted.
You'll need 5+ years in insights, analytics, product strategy, data science, or consulting. You should have a track record of independently defining analytical priorities (not just responding to requests), strong SQL skills for complex datasets, sound judgment about analytical methods, and the ability to build both recurring reporting systems and one-time deep dives. Excellent communication is essential—you'll explain technical findings to business and executive audiences and turn analysis into specific recommendations.
Nice-to-haves include experience with AI search, SEO/AEO, LLMs, text/unstructured data analysis, Python/R, BI tools, B2B SaaS, customer-facing strategy roles, or developing benchmarks and measurement frameworks.
