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Salary: USD 126,500 - 0 / annual
Dragos is the global leader in xOT (extended Operational Technology) cybersecurity, protecting critical infrastructure systems—water, power, hospitals—that are under constant attack. As an Inside Solution Architect for the Americas region, you will engage prospective customers early in their buying journey, before formal technical evaluations begin.
Your primary responsibilities include:
• Engage Early in the Customer Journey: Join prospective customers early to understand their environment, challenges, and technical objectives.
• Deliver Early-Stage Demonstrations: Conduct remote, tailored product walkthroughs that give prospects a credible first look at the Dragos Platform, supporting prospective customer development alongside account teams and Marketing.
• Maintain Demo Content and Environments: Build and maintain the demo content, data sets, and lab environments the broader Solution Architecture team relies on, keeping them current with the latest Platform capabilities.
• Consult and Recommend: Offer consultative recommendations grounded in Dragos best practices, helping prospects understand how Dragos addresses their specific OT security challenges.
• Handle Inbound Queries: Respond to inbound product and services questions, including requests for information, proposals, and statements of work.
• Feed Insights Back: Share what you learn from prospects and customers with Product Management, Marketing, and Engineering to help shape the roadmap.
You will work closely with Business Development Representatives, Senior Solution Architects, and Marketing to move prospects from initial interest toward qualified opportunities. This is a remote-first role within a mission-driven team across North America, Europe, the Middle East, and APAC.
Requirements:
• 1–2 years of experience in a solution architecture, sales engineering, or customer-facing technical role (specific details omitted in excerpt provided)
