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Airwallex is an AI-native financial operating system serving over 676,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company provides regulated financial infrastructure for global payments and commerce, operating across North America, Europe, the Middle East, and Asia-Pacific with 2,300+ employees across 27 offices.
The SME & Growth Business team focuses on empowering small and medium-sized enterprises to thrive in the global economy through tailored financial solutions and cross-border payment services.
As an Inside Sales Representative, you will manage the end-to-end sales cycle for small business leads, including prospecting, qualification, needs discovery, and closing. Key responsibilities include:
- Contacting and qualifying customer leads interested in the Airwallex platform
- Collecting necessary information and closing sales
- Developing relationships with prospects through effective questioning to uncover needs and assess viability
- Maintaining accurate activity and contact information in the CRM system
- Supporting reporting and analytics efforts
- Collaborating with cross-functional teams (Marketing, Growth, Compliance, Onboarding) to optimize workflows and provide insights for improvement
- Articulating Airwallex's value proposition and demonstrating product knowledge
- Resolving customer support inquiries with a focus on excellent customer experience
You will be an early member of the New Zealand team, playing a pivotal role in shaping the market entry and growth strategy.
REQUIREMENTS:
- 1-2+ years of track record of success in sales
- Excellent interpersonal and communication skills (phone and email)
- Strong interest in technology and/or financial services
- Self-starter capable of operating in a hyper-growth environment
- Bachelor's degree or equivalent
- Passion for direct customer engagement and listening to customer needs
- Driven to achieve KPIs
- Great team player comfortable collaborating across global offices
PREFERRED:
- Start-up and fintech experience
