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Top Hat is seeking an Inside Sales Representative to drive growth in the higher education market. You will own an assigned territory covering colleges and universities in the New England region, developing professional relationships with professors and converting them into clients for Top Hat's digital textbook content and SaaS platform.
In this role, you will prospect professors, demonstrate the value of Top Hat's products, and close new business opportunities. You'll work to show how the platform enhances teaching methods and improves learning outcomes for both students and professors. Success means making education better one professor, classroom, and school at a time.
The position is primarily remote-first but requires travel to campuses within your territory during peak sales seasons: mid-January through mid-May and late August through November. You will spend approximately some time on campus annually during these periods to prospect and build relationships.
You will represent and sell the full suite of Top Hat products and services, effectively positioning the value proposition using a mixture of sales techniques. You'll work closely with Customer Success Managers and internal product and marketing partners to ensure excellent customer experience and maximize revenue growth. Responsibilities include finding and creating new business opportunities, running the full sales cycle (cold calling, discovery, demos, solution presentation, negotiation, closing), and managing a metrics-driven approach to sales.
Top Hat offers a flexible, remote-first work environment with professional learning and development, competitive health benefits starting day one, an innovative PTO policy, and a team focused on performance, growth, and connection. The company has a Toronto headquarters and is working with emerging technologies like generative AI.
REQUIREMENTS:
- Minimum 1 year of experience in a sales role
- Previous experience selling to professors is highly preferred
- Strong sales skills including ability to identify, drive, and close large/complex deals
- Effective prospecting and full sales cycle management capabilities
- Experience working in a metrics-driven environment
- Ability to remain positive when facing objections
- Strong ability to interpret and apply feedback/coaching quickly
- Must be located in the New England region due to travel requirements
