SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 86,700 - 119,240 / annual
LaunchDarkly is seeking an experienced, self-directed Sales Development Representative to own the first stage of customer engagement across North America. This role combines fast, consultative follow-up with proactive outreach to convert customer interest and buying signals into qualified meetings and pipeline.
You will serve as the first point of contact for prospective customers, responding rapidly to high-intent inbound inquiries including demo requests, pricing requests, trial signups, and contact form submissions. You will own follow-up for event leads, adapting outreach based on the person, account, and engagement history. The role also involves researching and proactively engaging targeted accounts showing meaningful engagement and buying intent, converting qualified interest into sales-ready meetings for Account Executives.
Key responsibilities include executing coordinated outreach across phone, email, LinkedIn, and other approved channels; maintaining complete and accurate activity, qualification notes, and account context in Salesforce; and partnering closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion. You will also share patterns and feedback from prospects to help the broader team improve campaigns, events, content, and the customer journey.
LaunchDarkly's platform helps developers innovate on new features faster while protecting them with the ability to instantly rewind when things go wrong. The platform improves software release velocity and stability, enables targeted customer experiences, maximizes business impact through experimentation, and enhances engineering team productivity.
QUALIFICATIONS:
- At least 1 year of successful SDR or BDR experience in B2B SaaS or similar environment
- Demonstrated record of setting goals, taking ownership, and delivering measurable results
- Experience communicating with customers, prospects, or other external audiences
- Strong judgment and ability to operate independently
- Excellent written and verbal communication skills in English, with confidence to engage senior and technical stakeholders
