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Airwallex is an AI-native financial operating system serving over 676,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company provides regulated financial infrastructure for global payments and commerce, operating across North America, Europe, the Middle East, and Asia-Pacific with 2,300+ employees across 27 offices.
The SME & Growth Business team focuses on empowering small and medium-sized enterprises to thrive in the global economy through tailored financial solutions and cross-border payment services.
As an Inbound Business Development Representative, you will manage the end-to-end sales cycle for small business leads interested in joining the Airwallex platform. Your responsibilities include:
- Contacting and qualifying customer leads through phone and email
- Collecting key information needed for platform onboarding
- Closing sales and driving revenue targets
- Updating CRM systems with activity and contact information
- Supporting reporting and analytics efforts
- Collaborating with cross-functional teams (Marketing, Growth, Compliance) to optimize workflows and provide insights
- Developing prospect relationships through effective questioning to uncover needs and assess viability
- Articulating Airwallex's value proposition and demonstrating product knowledge
- Providing feedback to improve targeting and messaging strategies
You are passionate about direct customer engagement, driven to achieve KPIs, and committed to delivering exceptional customer experience. You excel at phone and email communication, build strong customer rapport, and thrive in collaborative, fast-paced environments. You are a self-starter with genuine curiosity about financial products and technology solutions.
This is an early-stage opportunity to shape the success of Airwallex's New Zealand team in a rapidly growing market.
Minimum Qualifications:
- 1-2+ years of proven success in sales
- Excellent interpersonal and communication skills
- Strong interest in technology and/or financial services
- Self-starter mentality suited to hyper-growth environments
- Bachelor's degree or equivalent
Preferred Qualifications:
- Start-up and fintech experience
