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Vensure Employer Solutions, the largest privately held HR technology and services organization, is seeking an Implementation Consultant to lead client onboarding and system configuration for its PEO (Professional Employer Organization) solutions. The company serves over 95,000 businesses and processes $135B+ in annual payroll.
In this role, you will be the primary point of contact during client implementation, overseeing the transition of new PEO clients to Vensure's services. You will understand client requirements, configure PEO solutions to meet their specific needs, and ensure a seamless transition. Key responsibilities include:
• Leading full implementation processes for new PEO clients
• Serving as the primary client contact during implementation, addressing concerns and providing expert guidance on system configuration and best practices
• Delivering training and guidance on PEO system usage to ensure smooth adoption
• Troubleshooting and resolving technical and process-related issues
• Collaborating with cross-functional teams (Sales, Client Relations, Payroll)
• Acting as a subject matter expert on industry trends, workflows, regulations, and complex client situations
• Identifying process improvement opportunities and efficiency gains
• Contributing to enhancement of implementation methodologies, tools, and templates
You will need excellent communication and interpersonal skills, a problem-solving mindset, exceptional attention to detail, and strong analytical abilities. The role demands the ability to prioritize effectively, remain calm under pressure, and maintain professionalism in escalated situations. You'll work in an office environment, spending 75-100% of time at a desk using computer and office equipment.
REQUIREMENTS:
• High School diploma/GED or equivalent (including relevant certifications or job training programs)
• Minimum 3 years of related work experience
• Proficiency in HR software, specifically PrismHR
• Strong understanding of payroll and HR processes, regulations, and compliance requirements
• Proven experience in implementation, payroll, or related field
• Demonstrated ability to manage multiple implementation projects simultaneously and meet deadlines
• Knowledge of federal and state regulations pertaining to benefit administration
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Industry certifications beneficial but not required (FPC, CPP, PHR, SHRM-CP, PMP, etc.)
