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Vensure Employer Solutions, the largest privately held HR technology and service organization, is seeking an Implementation Consultant to lead PEO (Professional Employer Organization) client implementations. You will serve as the primary point of contact during the full implementation lifecycle, ensuring seamless transitions to Vensure's services for new clients.
In this role, you will understand client requirements and configure PEO solutions to meet their specific needs. You'll provide expert guidance on system configuration, best practices, and training to drive adoption and user proficiency. You'll troubleshoot and resolve technical or process-related issues, collaborate across Sales, Client Relations, Payroll, and other cross-functional teams, and act as a subject matter expert on industry trends, workflows, complex client situations, and benefits regulations.
Key responsibilities include leading the full client implementation process, serving as the primary point of contact to address concerns and questions, providing training and guidance, identifying process improvements and efficiency opportunities, and recommending enhancements to implementation methodologies and tools. You'll work to ensure compliance and deliver an exceptional client experience while managing multiple implementation projects and meeting deadlines.
Vensure serves over 95,000 businesses and processes over $135B in annual payroll. The company operates as a "One Employer Solution" helping businesses streamline and grow.
REQUIREMENTS:
- High School diploma/GED or equivalent
- At least 3 years of related work experience in implementation, payroll, or HR field
- Proficiency in HR software and tools, specifically PrismHR
- Strong understanding of payroll and HR processes, regulations, and compliance requirements
- Proven experience managing multiple implementation projects and meeting deadlines
- Knowledge of federal and state benefit-administration regulations
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent written and verbal communication and interpersonal skills
- Strong problem-solving mindset and ability to analyze complex situations
- Exceptional attention to detail, data analysis, and quality-control skills
- Ability to prioritize and balance workloads to meet changing objectives
- Ability to remain calm and professional under pressure
- Strong teamwork skills
- Industry certification beneficial but not required (FPC, CPP, PHR, SHRM-CP, PMP)
