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Keeper Security, a fast-growing cybersecurity company trusted by millions of users and thousands of organizations globally, is hiring a Human Resources Generalist to join its People Team. This is a 100% remote position with an option to work hybrid for candidates based in the Chicago, IL metro area.
Reporting to the Senior Director of Human Resources, you will play a key role in supporting the full employee lifecycle by implementing and administering HR programs and policies. You will serve as a liaison between employees and management, providing guidance on HR-related matters while applying a mix of people and technical skills across HR, payroll, benefits, and compliance functions.
Key responsibilities include:
**Human Resources:** Own and manage full-cycle new hire onboarding (including offer letters, candidate vetting, pre-employment screening, orientation, and 30/60/90-day check-ins across US, Japan, Canada, Australia, and EOR countries). Coordinate monthly performance management processes, including tracking, rollout, follow-ups, and anniversary reviews. Process employee lifecycle changes (promotions, transfers, leaves, terminations) while maintaining accurate HRIS and ADP records. Conduct monthly dual employment audits. Provide level 1 employee relations support and manager coaching. Promote positive work environment through engagement initiatives and own the monthly People Team newsletter. Support hiring and onboarding through EOR partners internationally. Assist with termination conversations and offboarding. Leverage AI tools to streamline HR processes.
**Payroll:** Provide backup timecard assistance and payroll coordination across all locales. Prepare data input for anniversaries, promotions, and compensation changes. Track and manage PTO usage. Assist with sales incentive plans and commission statements. Document and notify employees of promotion and compensation changes. Assist with state payroll tax and unemployment reporting.
**Benefits:** Serve as backup resource for general benefits support, including employee questions, form completion, and temporary benefit ID cards. Provide PTO backup during annual open enrollment. Assist with HSA/FSA tracking and payment processing.
**Compliance:** Develop and maintain HR onboarding and IT-related materials for all locales. Maintain employee records in compliance with applicable laws. Own HR Harassment Training creation, rollout, and completion tracking. Assist with compliance and audit documentation (SOC, ISO, IL5, 401k audits).
The ideal candidate works well independently and as part of a team, autonomously performs routine tasks, and applies creative problem-solving to improve efficiency. You must be flexible to occasionally work shifted schedules for Japan-related operations.
**Requirements:**
- 2–5 years of experience in HR roles, with focus on payroll, benefits, and compliance
- Knowledge of HR laws, regulations, and best practices
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proficiency in HRIS (Human Resources Information Systems) and ATS (Applicant Tracking Systems)
- Baseline knowledge of Excel and GSuite
- Strong problem-solving skills and attention to detail
- Exceptional organizational and time management skills
- Ability to multitask and prioritize in a fast-paced environment
- Team player with collaborative and proactive approach
- Flexibility and adaptability to change
- Flexible schedule (occasional onboarding in US evening hours for Japanese/AU employees)
**Preferred Requirements:**
- Bachelor's degree in human resources, business administration, psychology, or related field
- SHRM/HRCI Certification (any level)
- Strong MS Office skills (Excel/Word)
- Background knowledge of California, Colorado, and Illinois specific HR laws
- Experience with HR laws outside the US
- Residence in Chicagoland area
