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Employment Hero is a global Employment Operating System company (founded 2014, $2B+ valuation) that unifies hiring, HR, payroll, and benefits for over 350,000 SMEs across six countries. The company operates on three core principles: Mission First (every decision filters through accelerating the mission to make employment easier), Remote First (asynchronous-preferred, autonomous work), and AI First (AI is fundamental to operations and innovation).
As an HR Partner, you will be a trusted strategic advisor and technical expert to a portfolio of 4–15 clients, combining reactive compliance resolution with proactive strategic HR planning. Your responsibilities span three core pillars:
**Expert Advisory & Resolution:** Resolve 100% of reactive compliance and legislative queries (terminations, investigations, disciplinary matters) with sound industrial relations (IR) and employee relations (ER) judgment from day one. Serve as the "expert in the room" providing confident guidance on complex IR/ER and employment law matters.
**Strategic Advisory & Client Management:** Develop and deliver comprehensive HR strategies, performance frameworks, and employee engagement plans for your assigned portfolio. Build your portfolio to full capacity within six months, manage commercial relationships with C-suite and line manager stakeholders, actively navigate difficult conversations, and represent the HR Partner team in pre-sales environments.
**Technical HR & Compliance Expertise:** Conduct HR audits to ensure employment contracts and policies remain legally sound. Manage complex case work including terminations, investigations, and disciplinary matters. Lead implementation and maintenance of the Employment Hero platform for clients, ensuring they maximize all features.
**AI-First Innovation:** Wield advanced AI tools as your default arsenal to sharpen decisions and automate bottlenecks. Document and share at least three AI-driven "hacks" or workflows per quarter that accelerate HR advice delivery. Participate in quarterly AI pillar groups to launch initiatives across the team. Default to asynchronous communication (Slack, Confluence, G-Drive) to respect team autonomy.
Key performance indicators include: achieving full portfolio capacity within six months, maintaining zero NPS detractors, passing an AI Native scenario task (24/30), completing client software implementations within 60 days, and ensuring 100% of work aligns with the mission.
Employment Hero offers a remote-first environment with autonomy, access to cutting-edge AI tools, ambitious high-performing teammates, Employee Share Options (ESOP) in a fast-growing tech company, comprehensive benefits (generous parental leave, subsidized egg freezing, home office allowance, learning & development), and an annual global gathering.
**Requirements:**
- Sound understanding of IR/ER space; ability to field complex queries without hesitation
- Habit of "asking AI first" for every idea or problem to be solved
- Confidence to lead C-suite stakeholders and navigate difficult conversations
- "Olympic team" level of excellence; average performance is not acceptable
- Ability to manage diverse, reactive workload across multiple industries with extreme diligence
- Fearless disagreement to reach best outcomes while assuming positive intent
- Ability to connect with diverse teams with strict focus on mission alignment
