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Paytm, India's leading mobile payments and financial services company, is seeking an HR Business Partner to lead the HR function and partner strategically with the business. This role involves managing a span of 300–400 product and tech employees, working closely with business and HR leadership to implement HR strategy and drive organizational growth.
Key Responsibilities:
- Drive governance on critical HR metrics including retention, engagement, and cost management for a fast-paced business environment.
- Partner with key internal and external stakeholders (Compensation & Benefits, Staffing, HRSS, and business units) in a matrixed structure.
- Operate independently to ensure employee satisfaction and team development; train, mentor, and lead HR initiatives and best practices.
- Lead implementation of change initiatives related to culture, performance management, recognition, and policies.
- Promote alignment and collaboration across the organization, ensuring consistent messaging and synergy.
- Understand business challenges and help address organizational and people needs to support hyper-growth; manage senior stakeholder relationships to tackle business problems.
- Manage employee queries, issues, and escalations; participate in knowledge sessions and company events.
- Deploy and monitor the performance management system for all employees, ensuring adherence to processes.
- Execute engagement and retention activities.
- Execute central-level organizational projects.
Requirements:
- Minimum 6–8 years of experience in a core HRBP role.
- Proven experience handling performance management.
- Ability to review and execute developmental plans for all employees.
- Capability to execute and implement new HR strategies.
- Hands-on proficiency with MS Excel, PowerPoint, presentation skills, and HR Analytics.
- Basic understanding of HR compliance and grievance handling.
- Hands-on experience with digital tools and HRIS management.
- MBA in Human Resource Management or equivalent.
