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Salary: CAD 55,000 - 110,000 / annual
Prenuvo is transforming healthcare from reactive sick-care to proactive preventive care through award-winning whole-body MRI scans (fast, safe, non-invasive) combined with optimized hardware, software, and AI. The company operates domestic and global clinics with a patient-centric experience.
You will join the Outbound Sales team as a Health Concierge based in the Vancouver HQ office. This is a quota-carrying role where you own the full sales cycle for a larger, higher-value book of warm leads. You will drive strong results through proactive, consultative outreach, manage your pipeline strategically, and forecast accurately. You will also serve as a go-to resource for teammates, supporting onboarding and helping refine cadences and approaches that make the team successful.
Key responsibilities include:
- Own the full sales cycle for premium, multi-scan, and family package opportunities
- Build and manage a strategic outreach plan prioritizing highest-potential leads with sequenced calls, texts, and emails
- Consistently exceed targets for bookings, conversion rate, revenue, and average order value
- Re-engage aged and stalled pipeline with tailored approaches
- Lead consultative conversations and handle complex objections with confidence and empathy
- Forecast pipeline and results accurately; flag risks and opportunities early
- Analyze funnel data and test/refine messaging and cadences to improve results
- Generate additional pipeline through member referrals and follow-up opportunities
- Support onboarding of new team members through shadowing, call reviews, and peer coaching
- Contribute to improvements in cadences, scripts, and processes in partnership with leadership
- Partner with Marketing, clinic, and member support teams to improve lead quality and member experience
- Maintain accurate pipeline and activity records in Salesforce
- Stay within approved product and clinical messaging; escalate medical questions appropriately
- Comply with anti-spam, do-not-call, consent, and patient privacy requirements
The company values Pioneers (divergent thinking, bias for action, experimentation, grit), Platform-Builders (building foundations for tomorrow), and Patients (impact on people's lives and health). Benefits include free whole-body scans for team members, growth opportunities, flexible vacation policy, comprehensive health/dental/vision/mental health coverage, and access to RRSP and TFSA retirement savings plans.
Note: This role does not provide visa sponsorship. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship.
Requirements:
- 4–6 years of experience in quota-carrying outbound, inside, or full-cycle sales roles, ideally in healthcare, wellness, or premium consumer services
- Sustained track record of exceeding quota in outbound or full-cycle sales, ideally ranking among top performers
- Advanced closing and objection handling skills for premium, high-consideration purchases
- Proven ability to manage a large pipeline strategically and forecast accurately
- Strong analytical skills with experience using funnel data to test and improve outreach
- Experience coaching, onboarding, or supporting peers
- Resilience, self-direction, and composure in a fast-paced, target-driven environment
- Excellent verbal and written communication skills across phone, text, and email
- Advanced proficiency with Salesforce and outbound tools (dialers, SMS platforms)
- Strong understanding of privacy, consent, and anti-spam requirements for sales outreach
- Post-secondary diploma or degree in Business, Marketing, Communications, or related field, or equivalent experience
Nice to have:
- Experience selling in medical, healthcare, diagnostics, or wellness fields
- Familiarity with health-conscious or medically motivated buyers; understanding of preventive healthcare and MRI technology
