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Salary: USD 75,000 - 90,000 / annual
Vertical Insure is the leading embedded insurance platform built for vertical SaaS platforms. The company offers customized insurance options tailored to each business and its customers, adding value and generating new revenue without extra overhead by embedding insurance into partners' existing product flows.
The Head of Strategic Accounts & Growth owns and expands Vertical Insure's most important and highest-value partner relationships. As the executive owner of top strategic accounts, this leader is responsible for driving net revenue retention, expansion ARR, and long-term partner success. This is a growth-forward role focused on maximizing performance, accelerating adoption, and executing expansion strategies within high-performing, high-potential accounts. Success is measured by revenue expansion, partner satisfaction, strategic influence, and long-term account value creation.
Key Responsibilities:
Executive Ownership of Strategic Accounts: Serve as the primary relationship owner for Vertical Insure's most important and high-value partner accounts. Build and maintain deep, trusted relationships with senior and C-suite stakeholders within partner organizations. Act as the internal and external champion for each strategic partner, proactively representing their needs across the business. Lead and facilitate quarterly and annual business reviews with executive-level partner stakeholders.
Growth Strategy & Revenue Expansion: Develop and execute multi-year strategic account plans focused on expansion, utilization, and overall revenue performance. Identify and operationalize expansion opportunities using data-driven insights, partner feedback, and market dynamics. Drive initiatives that maximize net revenue retention and expansion ARR across strategic accounts. Identify, lead, and close upsell and expansion opportunities, including new products, additional platforms, and offer optimization. Collaborate with Revenue Operations to forecast expansion pipeline and track progress toward growth targets.
Cross-Functional Leadership & Influence: Collaborate with Product, Underwriting, Operations, Marketing, and the Executive Team to ensure alignment around partner goals, strategic initiatives, and execution priorities. Coordinate partner-driven product, operational, or integration needs with internal leaders. Advocate for partner insights and opportunities that advance the product and distribution roadmap.
Performance Insights & Strategic Advisory: Use analytics and reporting to track account health, product adoption, and revenue opportunities. Maintain accurate account records, expansion pipeline data, and CRM hygiene. Provide leadership with strategic forecasts and actionable recommendations. Establish scalable frameworks and best practices for managing and growing strategic accounts.
The Minneapolis office operates on a hybrid model with in-office collaboration on Tuesdays and Thursdays. Currently, only local candidates are being considered.
Requirements:
- 8+ years of experience in enterprise account management, strategic partnerships, or related roles, preferably in SaaS, fintech, or insurtech
- Proven success owning and growing major enterprise or strategic accounts with substantial revenue responsibility
- Experience meeting or exceeding NRR, expansion, or retention-focused targets
- Demonstrated ability to influence senior executives and navigate complex partnership environments
- Strong strategic and analytical thinking, with experience developing long-term growth plans
- Executive-level communication skills with proven ability to present to and advise C-suite leaders
- Highly organized, with strong project and stakeholder management capabilities
- Collaborative, proactive, and results-driven, with a strong sense of ownership
- Comfortable operating in a fast-paced, evolving environment
- Proficiency with HubSpot or similar CRM platforms
Preferred Experience:
- Familiarity with vertical SaaS, embedded finance, or insurance-related products
- Experience managing partner relationships across multiple verticals, such as sports, events, travel, or education
- Experience working cross-functionally with product, technical, or operations teams
