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Fresha is an AI-powered operating system for the global beauty and wellness industry. The company recently achieved unicorn status with an $80M investment from KKR at a $1B valuation, bringing total funding to $285M. Fresha is already profitable and operates at global scale across Europe, North America, the Middle East, and Asia Pacific, serving 130,000+ beauty and wellness businesses across 120 countries.
You will lead and scale Fresha's London commercial sales organization as Head of Sales, reporting to the General Manager. This is a hands-on, office-based role (5 days/week) with significant scope to grow a 30+ person team to 150+ by end of next year.
Key responsibilities include:
- Own day-to-day commercial performance across the UK, driving revenue, sales targets and accountability
- Build and grow a high-performing sales organization of 50+ people, developing strong sales leaders and creating the structure needed to support growth
- Set a high-performance culture with clear expectations, regular feedback, coaching and support to empower teams to reach their potential
- Build and refine systems, processes, reporting and operating cadences that help the team scale; use data proactively to understand performance and drive better decisions
- Improve sales performance, team structure and ways of working in partnership with leadership
- Explore how AI and new tools can improve prospecting, pipeline visibility and sales productivity
Fresha's global sales team recently achieved 110% of target. The company has delivered 440+ hires globally this year and is scaling rapidly across markets, teams and products.
Benefits include fully covered private health insurance after probation, EV salary sacrifice scheme, 25 days annual leave plus bank holidays, 3% employer pension contribution, wellness product discounts, complimentary daily snacks and drinks, and fully catered Friday lunches.
REQUIREMENTS:
- 4–5+ years of sales management experience with a strong track record of driving revenue and delivering against targets
- Hands-on sales background and understanding of commercial levers that make a team successful
- Experience managing 40+ people, ideally through Team Leads or multiple management layers
- Strong background in SaaS, technology, fintech or similar fast-paced, high-volume sales environment (call centre or BPO sales leadership experience also welcome)
- Confident people manager who sets high standards, gives meaningful feedback and tackles performance challenges
- Highly organized, data-led and process-oriented with ability to build systems, reporting and cadences for a growing organization
- Hands-on, forward-thinking leadership style that brings energy, earns trust and raises the bar
