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Salary: USD 170,000 - 190,000 / annual
SentiLink is a Series B fintech company providing identity verification and risk solutions to financial services and beyond. The company has achieved significant traction—verifying hundreds of millions of identities through real-time APIs—and is backed by top-tier investors including Andreessen Horowitz and Craft Ventures. SentiLink was named to the Forbes Fintech 50, recognized as a 2026 FICO Industry Vanguard Decision Award Winner, and made history as the first eCBSV provider. The company maintains offices across the US (Austin, San Francisco, NYC, Seattle, Los Angeles, Chicago) and India (Gurugram, Bengaluru), operating as a digital-first organization with flexible work arrangements.
You will build and own the entity's FCRA compliance program from the ground up, including policies, procedures, training, monitoring, and periodic testing. This is a comprehensive leadership role spanning multiple dimensions: you'll run consumer relations end-to-end (dispute intake, reinvestigation, file disclosure, identity theft blocks, fraud alerts); design and enforce permissible purpose controls; establish reasonable procedures to assure maximum accuracy and the monitoring to demonstrate effectiveness; partner with Engineering and Product to build dispute and disclosure infrastructure; serve as the compliance point of contact for client third-party risk diligence and regulator/state AG/litigation matters; and own consumer complaint handling across CFPB and state channels, routing insights back into procedure and product improvements.
This role requires someone comfortable operating as a function of one in an early-stage environment, doing operational work personally before a team or tooling exists, while building scalable systems for rapid growth.
REQUIREMENTS:
- 7+ years in consumer financial services compliance, including hands-on FCRA experience at a consumer reporting agency
- Demonstrated experience building a compliance program from scratch or materially rebuilding one (not solely administering an inherited program)
- Direct experience operating a dispute and reinvestigation function, including turnaround management and furnisher interaction
- Strong writing ability: able to produce policies, procedures, and client diligence responses that stand independently without heavy legal editing
- Comfort as a function of one in early-stage environment, including performing operational work personally before team/tooling exists
- Must be legally authorized to work in the United States and must live in the United States
- Preferred: JD, CRCM, CIPP-US, or CAMS; experience at a nationwide specialty CRA; Metro 2 and e-OSCAR fluency; exposure to CFPB examination, state AG inquiry, or FCRA litigation; background in identity, fraud, or alternative data
