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Head of Commercial (Ireland)

Fresha - Dublin, Ireland - Hybrid

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Fresha is an AI-powered operating system for the global beauty and wellness industry. The company recently achieved unicorn status with an $80M growth investment from KKR at a $1B valuation, bringing total funding to $285M. Fresha is already profitable and operates at global scale across Europe, North America, the Middle East, and Asia Pacific, serving 130,000+ beauty and wellness businesses across 120 countries. You will lead and scale Fresha's commercial sales organization in Ireland, starting remotely and transitioning to office-based (5 days/week) in Dublin as the team grows. This is a hands-on leadership role with significant autonomy to shape the market entry strategy, team structure, and sales playbook from the ground up. Key Responsibilities: - Own day-to-day commercial performance across Ireland, driving revenue, sales targets and accountability - Build and grow a high-performing sales organization of 50+ people, developing strong sales leaders and creating the structure needed to support growth - Set a high-performance culture with clear expectations, regular feedback, coaching and support to empower teams - Build and refine systems, processes, reporting and operating cadences that enable the team to scale - Use data proactively to understand performance, spot issues early and drive better decisions - Explore how AI and new tools can improve prospecting, pipeline visibility and sales productivity - Partner closely with the General Manager to turn commercial priorities into action Fresha's global sales team recently achieved 110% of target. Ireland represents a significant growth opportunity—a vibrant, fast-growing beauty and wellness market ready for a platform that helps businesses thrive. You'll have the backing of a newly minted unicorn, a profitable business, and a global team at your side. Requirements: - 4–5+ years of sales management experience with a strong track record of driving revenue and delivering against targets - Hands-on sales background and deep understanding of commercial levers that drive team success - Experience managing 40+ people, ideally through Team Leads or multiple management layers - Strong background in SaaS, technology, fintech or similar fast-paced, high-volume sales environment (call centre or BPO sales leadership experience also welcome) - Confident people manager who sets high standards, gives meaningful feedback and tackles performance challenges - Highly organized, data-led and process-oriented with ability to build systems, reporting and cadences for a growing organization - Hands-on, forward-thinking leadership style that brings energy, earns trust and gets the best out of people

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