SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Cresta is an AI-powered customer experience platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence. Founded by Stanford AI Lab alumni and backed by top-tier investors (a16z, Greylock, Sequoia), Cresta serves leading enterprises including United Airlines, Cox Communications, and Marriott.
As GTM Strategy & Operations Manager for EMEA, you will be the operational and analytical engine behind Cresta's fastest-growing region. This is a high-ownership, hands-on role reporting to EMEA sales leadership, blending strategic planning with tactical execution.
Key responsibilities include: partnering with regional leaders on go-to-market strategy (country prioritization, sector focus, coverage models); owning territory design and book-of-business construction; driving annual and quarterly planning cycles; running the operating rhythm (weekly forecasts, pipeline reviews, QBRs); ensuring forecast accuracy and pipeline health; developing data-driven insights on sales performance and productivity; executing critical operational processes (account transitions, CRM updates, data management); and serving as a trusted advisor and cross-functional subject-matter expert.
You will move fluidly between strategy (where to play, market coverage, target-setting) and execution (territory carves, forecast hygiene, CRM integrity). You are the connective tissue between EMEA and central GTM Ops, providing timezone coverage for time-sensitive issues and removing operational bottlenecks for the field.
Required: 5+ years in revenue operations, sales operations, GTM strategy, management consulting, or corporate strategy, ideally in B2B SaaS or enterprise tech. Strong analytical skills with experience building models and working with large datasets. Proven ability to own complex operational processes with high attention to detail. Excellent stakeholder management and communication skills, including influencing senior executives. Hands-on experience with Salesforce, BI/visualization tools (Tableau, Looker), and AI tools (Claude, ChatGPT). High judgment, discretion, and comfort navigating ambiguity in a fast-paced environment.
