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ChowNow is a leading off-premise restaurant technology platform serving thousands of independent restaurants across North America. The company processes $1B+ in gross food sales annually and has saved restaurant partners over $700M in third-party commission fees through its white-label ordering solutions, demand network integrations (Google, Yelp, Apple, Snap), and diner-friendly marketplace.
As GTM Strategy & Analytics Manager, you will be the strategic analytics engine for the GTM organization, reporting directly to the Head of Finance with no direct reports. You will own end-to-end GTM performance measurement and strategic analytics, serving as the single source of truth for how the go-to-market function is performing.
Key responsibilities include: identifying performance gaps and defining the ideal state; owning target setting and building goals/KPIs for each GTM team and corresponding channels; building comprehensive reporting that surfaces performance by team, channel, and individual rep; identifying what's working well and where the organization needs to improve or refocus; developing strategic business cases for organizational changes in partnership with Sales and post-sales leadership; pressure-testing recommendations against deep operational knowledge; and executing with technical and process rigor in a dynamic environment.
You will work closely with Sales and post-sales leadership to understand team operations and systems, translating insights into actionable strategy. The role requires strong analytical capabilities, strategic thinking, and the ability to influence without direct authority. You should be comfortable working with ambiguity, setting ambitious goals, and continuously seeking new challenges and opportunities.
