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GTM Productivity Lead

Scribe - San Francisco, CA, USA - Hybrid - posted 2026-10-23

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Scribe is a specialized intelligence platform that captures how work happens and turns it into a living asset for people and AI agents. More than 94% of the Fortune 500 use Scribe; the company has reached 7 million users across 600,000 businesses since its 2019 founding and is valued at over $1B. You'll join a newly formed GTM Enablement team as the GTM Productivity Lead, owning the design and execution of onboarding and ramp programs for all customer-facing and GTM organization roles. This is a foundational role with no existing playbook—you'll build the program from scratch, run it end-to-end, and report on its impact. You'll work cross-functionally with RevOps, Marketing, People, and customer org leaders in a high-growth environment where speed and ownership are critical. Key responsibilities include: - Building role-based onboarding and ramp programs that accelerate new hires to full productivity - Running the full productivity motion from ideation and pilots through rollout and iteration - Defining baseline metrics, expectations, and ramp goals for each role, then tracking progress - Establishing onboarding and ramp reporting and delivering consistent insights to managers - Spending your first 30 days embedded with customer org teams to identify gaps and opportunities - Partnering across functions to keep new hires moving and close skill/knowledge gaps early - Using feedback and ramp data to continuously improve the program as the team scales This role offers a true blank canvas to build a program from the ground up with direct impact on revenue team productivity and visibility within a small, high-performing team. Requirements: - 4–6+ years in enablement with direct ownership of onboarding, ramp, or productivity programs for sales or revenue teams - Proven ability to move fast and thrive in high-velocity, startup B2B SaaS environments (required) - Experience building curriculum from scratch with real instructional design and training facilitation expertise - Fluency in sales, including qualification and sales methodologies; credibility speaking with reps and managers - Hands-on experience with AI tools (Claude), sales intelligence platforms (Gong), and enablement platforms (Seismic, Highspot, Letter.ai) - Demonstrated ability to manage stakeholders across functions and drive action from new hires, managers, and partners - Strong reporting discipline and ability to deliver consistent insights even under high pace - Low ego with high personal standards for work quality Nice to have: - Prior experience in a customer-facing role - Experience in a high-growth startup environment

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