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Ramp is seeking a GTM Business Systems Analyst to join its rapidly expanding business systems team. The company automates spend management for 70,000+ businesses, processing over $200B in annualized spend. You'll work directly with Post Sales, GTM, and Quote-to-Cash teams to execute mission-critical business systems projects that directly impact Ramp's growth trajectory.
In this role, you will administer and enhance key go-to-market systems including Salesforce, Leandata, Outreach, Gong, Chili Piper, ZoomInfo, and Workato. You'll build and deploy automation flows, validations, and applications in Salesforce to service Customer Success, Account Management, and Solutions teams. Your responsibilities include analyzing business requirements, writing system specifications, executing end-to-end implementations, and maintaining comprehensive documentation on systems builds and integrations.
You'll leverage AI tools to automate workflows and processes, distill complex technical concepts for diverse audiences, and drive solutions to completion with high autonomy. This is a hands-on role where you'll get into the weeds to build elegant, efficient, and scalable solutions that support Ramp's ambitious growth.
Required qualifications: 3+ years in sales/revenue operations or business systems in fast-paced environments; Salesforce Admin certification or equivalent; mastery of GTM automation tools (LeanData, Outreach, ChiliPiper, Workato, Hightouch); structured thinking and problem-solving mindset; strong communication skills; and a "get things done" mentality.
Nice-to-haves include experience at high-growth startups, familiarity with Looker or BI tools, and experience with Linear or similar project management software.
