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The Workplace Experience team at Perplexity powers and connects the workday for all employees across global offices. As Global Workplace Business Operations Lead, you will manage business operations and cross-functional program delivery that enable the Workplace Experience team to scale globally.
You will own the workplace operating framework, leading annual and quarterly planning, translating strategy into priorities and resource plans, and establishing clear decision rights and measures of success. You will take accountability for integrated delivery of office openings, refreshes, and capital initiatives, directing external project managers and resolving delivery issues while holding partners accountable for schedule, cost, quality, and operational readiness.
You will establish dependable lease administration, obligation tracking, space and occupancy information, and portfolio reporting. You will own financial planning and performance processes, including operating and capital forecasts, actuals, and variance analysis in partnership with Finance. You will challenge assumptions, recommend corrective actions and investment trade-offs, and provide reliable basis for budget decisions.
You will own business requirements and governance for workplace tools such as Envoy, establishing performance measures and automating repeatable work. You will lead EHS program governance, establishing risk-based plans and clear responsibilities with vendors and internal teams. You will develop project playbooks, planning processes, and operational-readiness criteria, ensuring completed projects transfer to local operations with necessary documentation and training.
You will serve as a senior operating partner, leading cross-functional reviews, surfacing decisions with clear recommendations, and representing your areas with internal and external partners. You will drive resolution within your authority and escalate material changes with options.
REQUIREMENTS:
- 8+ years in workplace business operations, corporate real estate, facilities programs, or closely related field
- Increasing responsibility for complex, multi-site programs and their outcomes
- Operated with substantial autonomy, not only administered plans set by others
- Strong project and program management expertise with ability to plan, organize, track, and execute projects keeping teams aligned
- Record of delivering office buildouts, relocations, or capital improvements as internal owner with accountability for scope, financial performance, schedules, change control, and external partners
- Experience driving forecasting and reporting processes, challenging assumptions, and translating portfolio data into recommendations
- Strong spreadsheet and analytical skills
- Experience establishing planning, governance, performance measures, and systems that helped growing functions deliver predictably
- Leadership across organizational boundaries with ability to secure commitments and resolve competing priorities
- Hands-on ownership and sound judgment, moving between portfolio-level trade-offs and project details
- Kind, service-oriented approach under pressure
Helpful but not required: International portfolio experience, workplace technology ownership, EHS program governance, or relevant project-management credential.
