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Gestionnaire de comptes – marché intermédiaire

MaintainX - Montreal, QC, Canada - Hybrid - posted 2026-10-09

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MaintainX, now part of Autodesk Operations Solutions, is a leading mobile-first work execution platform for industrial and frontline teams. The company serves over 13,000 customers including Duracell, McDonald's, Shell, DHL, and Volvo, managing 13.9 million assets and 79.5 million completed work orders. MaintainX recently closed a $150M Series D round, bringing total funding to $254M at a $2.5B valuation. You will own a defined mid-market segment (companies with 150–5,000 employees) with full responsibility across the complete sales and account lifecycle: prospecting, discovery, demonstrations, closing, and expansion through renewal. This is a high-ownership role requiring you to manage complex, longer sales cycles while also closing transactional deals as they arise. Key responsibilities: - Own a portfolio of accounts from post-sale handoff through renewal and expansion, building deep, family-like relationships with mid-market customers. - Identify and execute expansion opportunities within existing accounts to drive revenue growth and long-term partnerships. - Conduct proactive prospecting to identify customer needs and deliver innovative solutions that exceed expectations. - Perform quarterly business reviews to assess satisfaction, identify improvements, and deliver compelling product demonstrations tailored to customer value. - Manage multiple concurrent tasks (customer requests, demos, proposals, follow-ups) with meticulous organization and attention to detail. - Master sales technology including Salesforce, Outreach, ZoomInfo, and similar platforms. - Forecast pipeline accurately and predict monthly/quarterly expansion opportunities with ±15% precision. - Document all customer interactions, contracts, and progress with precision and timeliness. - Bring startup mentality and entrepreneurial work ethic to building something new. You will work with a global team reflecting MaintainX values: Smart, Humble, Optimistic. The culture emphasizes meritocracy where ideas and effort are publicly celebrated. REQUIREMENTS: - Minimum 4 years of sales experience, with significant time in account management or similar mid-market segment roles. - Demonstrated ability to grow customer accounts and drive revenue expansion in B2B sales environments. - Capability to manage large-scale projects, understand complex sales cycles, and coordinate multiple stakeholders. - Strong analytical and presentation skills; ability to communicate data-driven insights to internal and external stakeholders. - Proven ability to deliver compelling product demonstrations and run impactful quarterly business reviews. - Adaptability and comfort in fast-evolving business environments. - Exceptional organizational skills and meticulous attention to detail in documentation and account management. - Excellent interpersonal skills and ability to build/maintain strong customer and internal team relationships. - Positive, passionate, creative mindset aligned with company values and strong character. - Open-minded, eager to learn through coaching and deepen industry knowledge. - Bachelor's degree or higher, ideally in a relevant field. Preferred qualifications: - Experience with modern sales technology (Salesforce, Salesloft, DiscoverOrg, etc.). - Startup or entrepreneurial organization background. - Experience with CMMS or facilities operations software. - Proven success working remotely.

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