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ServiceNow is seeking an experienced Enterprise Account Executive to drive new business sales revenue from their SaaS platform, specifically targeting the Financial Services & Insurance (FSI) vertical. You will be responsible for account planning, territory planning, prospect research, and field-based sales activities within a defined set of accounts and prospects.
In this role, you will develop deep relationships with C-suite personas including CFOs, CIOs, COOs, and CDOs across all product lines. You will oversee client relationship mapping to your account team, orchestrating comprehensive account strategies while leading across a broad virtual team that includes Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will serve as a trusted advisor to customers, understanding their business needs and advising on how ServiceNow can support their IT roadmap and digital transformation initiatives.
Key responsibilities include identifying the right specialist and support resources to bring into deals at the optimal time, producing new business revenue, negotiating complex deals, and maintaining healthy C-level relationships. You will work in a customer-success-focused, team-oriented environment where collaboration across functions is essential.
ServiceNow operates with flexible work personas depending on the nature of work and assigned location. The role requires willingness to travel up to 50%.
REQUIREMENTS:
- 10+ years of sales experience within software or solutions sales organizations
- Proven experience establishing trusted relationships with current and prospective clients and cross-functional teams
- Track record of producing new business, negotiating deals, and maintaining C-level relationships
- Demonstrated success achieving sales targets
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact on the function or industry)
- Ability to understand the broader picture and ServiceNow's IT strategy and roadmap
- Experience promoting a customer success focus in a "win as a team" environment
- Willingness to travel up to 50%
