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Salary: USD 170,000 - 230,000 / annual
Retell AI is a voice AI company transforming customer experience for enterprises. Founded and backed by Y Combinator, the company has scaled to $80M ARR with a $1.5B+ valuation and serves customers including CVS/Aetna, American Airlines, Lenovo, and Grab.
You will own strategic partnerships and ecosystem growth across cloud hyperscalers, contact center platforms (CCaaS), CRM platforms, systems integrators, consultancies, and BPOs. Reporting directly to company leadership, you'll identify, negotiate, and manage relationships that expand Retell's market reach and drive partner-sourced pipeline.
Key responsibilities include:
- Owning a portfolio of cloud hyperscalers, CCaaS/CRM platforms, and consultancies with accountability for activated partnerships, partner-sourced SQLs, co-sold pipeline, and closed-won revenue against quarterly targets
- Running the cloud hyperscaler motion: launching and growing marketplace and co-sell programs, managing relationships with partner development managers, driving joint outbound, delivering field presentations, and representing Retell at partner conferences
- Building joint offerings with CCaaS, CRM platforms, SIs, consultancies, and BPOs; establishing co-sell, resale, referral, and implementation models; enabling partner teams; and supporting joint pursuits
- Vetting, signing, and activating strategic partners with enablement initiatives including training paths, certifications, GTM plays, and shared marketing assets
- Driving co-marketing initiatives and representing Retell in the ecosystem through joint launches, blog posts, demos, industry conferences, and partner events
- Collaborating cross-functionally with Legal, Sales, Field Development Engineers, Product, Engineering, and Marketing to ensure partner performance and revenue alignment
You'll work in a fast-moving startup environment with significant ownership, balancing strategic thinking with hands-on execution. The role requires frequent travel for conferences, partner meetings, customer engagements, and ecosystem events.
REQUIREMENTS:
- 5+ years of experience in strategic or channel partnerships at a high-growth SaaS company
- Deep experience working with cloud hyperscalers, CCaaS or CRM platforms, consultancies, systems integrators, or BPOs
- Proven ability to build partner programs from zero and launch successful marketplace, co-sell, resale, or implementation motions
- Strong executive presence with ability to influence senior stakeholders
- Excellent organizational, communication, and relationship-management skills
- Highly relationship-oriented with natural ability to build trust with customers, partners, and executives
- Commercially minded with excitement for pipeline generation and business growth
- Comfortable in ambiguous, fast-moving startup environments with high ownership
- Clear communicator who can influence both internal stakeholders and external executives
- Comfortable with frequent networking, industry events, and external representation
- Quick learner with ability to understand technical products and AI infrastructure ecosystems
