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Duna is redefining identity for the global economy, backed by world-class investors including CapitalG and Index Ventures, with a team of builders from Stripe, Adyen, Notion, Remote, Qonto, Framer, Anthropic, Mollie, OpenAI, and Goldman Sachs.
As a Solutions Engineer, you will be the technical partner to Account Executives throughout the customer lifecycle—from initial discovery through go-live. Your responsibilities include:
- Partner with Account Executives from first call to production deployment
- Conduct integration workshops with customer engineering teams before and after contract signature
- Scope customer requirements and identify the simplest path to implementation
- Deliver live product demos and answer technical questions about the API, webhooks, and data model
- Serve as the primary technical interface between customers and the engineering team, allowing engineers to focus on platform development
- Gather customer feedback and insights to inform product improvements and documentation
You will work across a remote-first, fast-moving team that values curiosity, authenticity, and kindness. The role requires comfort with context-switching between multiple customers and workstreams daily, and willingness to travel regularly to meet customers in person.
The current tech stack includes Node.js + TypeScript, React, Event Sourcing, Express, Postgres, RabbitMQ, Kubernetes, and AWS.
REQUIREMENTS:
- Proven experience as a Solutions Engineer, Solutions Architect, Integration Engineer, or similar customer-facing technical role
- Extensive hands-on integration development experience; pragmatic, API-first mindset with strong knowledge of webhooks, authentication, and system mapping
- Ability to lead and engage senior engineering teams, set agendas, and earn trust
- Equal commitment to platform functionality and customer success
- Comfort managing multiple concurrent customers and workstreams
- Willingness to travel regularly for customer engagement
- Fluent English; additional languages a plus
- Bonus: experience in payments, identity verification, fraud, or integration-heavy products (CRMs, etc.)
- Comfortable reading code and building working integrations against APIs
