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Lightfield is an AI-native CRM that automatically assembles customer context from email, calendar, and meetings, turning interactions into organized accounts, tasks, follow-ups, and insights. The company is backed by Greylock, Lightspeed, and Coatue, with founders who previously built Tome (25M+ users) and team members from Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
As a founding member of the Growth & Delivery team, you will be a core operator responsible for activating customers on the Lightfield platform and driving their success. Your responsibilities include: setting up customer workspaces, migrating data, building customer memory systems, and enabling teams to run their business on Lightfield; delivering pipeline generation for a portfolio of customers by understanding their business, defining ICP and targeting strategy, and directing Lightfield's AI agents through the outreach-to-meeting workflow; advising founders and GTM leaders on go-to-market strategy, targeting, messaging, and next steps; owning key outcomes including time-to-activation, meetings booked, and pipeline quality; supporting strategic deals from POC scoping through conversion; and taking on cross-functional special projects in GTM and business operations.
You will also systematize what works by turning successful customer engagements into repeatable playbooks and feeding learnings back to the product team to improve the AI agents' capabilities.
The ideal candidate has 3+ years in consulting, banking, investing, or go-to-market/operating roles. You are a strong generalist comfortable across delivery, growth, and customer-facing work—someone who identifies what needs to happen and drives it independently. You're a trusted advisor to founders and GTM leaders: curious, analytical, able to quickly understand a business and its customers, form hypotheses from qualitative signals, and validate with data. You bring structure to ambiguous problems, build systems and processes rather than just completing tasks, and thrive with high agency in fast-moving environments. Prior GTM or outbound experience is a plus but not required; enthusiasm for AI agents and customer outcomes is essential.
