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Flex Pay, Sales Manager

Upgrade - United States - Hybrid - posted 2026-10-14

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Salary: USD 135,000 - 150,000 / annual

Upgrade is seeking an experienced Sales Manager / Account Executive to drive revenue growth and merchant acquisition for Flex Pay, its BNPL (Buy Now, Pay Later) retail offering. The company has helped over 7.5 million customers access $42 billion in consumer credit since 2017 and is valued at $7.3B. In this role, you will own end-to-end sales strategy and execution for Enterprise and Mid-Market retail merchants. You'll build and manage a high-velocity prospecting engine across outbound channels (email, phone, LinkedIn, social) to generate qualified meetings. You will prospect, qualify, nurture, and close new merchant partnerships, create consultative sales presentations and RFP proposals, and own contract negotiation processes. Key responsibilities include developing and implementing data-driven sales strategies aligned with company goals to drive revenue growth and market penetration while streamlining sales processes. You'll identify and cultivate strategic partnerships with merchants, payment service providers (PSPs), e-commerce platforms, and digital wallets to expand BNPL adoption. You'll collaborate closely with Product, Design, Data, Risk, Marketing, Legal, and other cross-functional teams to continuously improve the Flex Pay product offering. You'll own sales targets, pipeline management, forecasting, and KPI achievement. You'll be fluent with modern sales tools including Salesforce, Slack, Outreach/Salesloft, LinkedIn Sales Navigator, and ZoomInfo. REQUIREMENTS: - 3–5 years of progressive sales leadership experience within BNPL or payments space - Deep understanding of BNPL landscape, payment technologies, retail, e-commerce ecosystems, and payment service providers (PSPs) - Track record of achieving ambitious revenue targets in fast-paced, competitive markets - Excellent communication, negotiation, and deal-closing skills - Bachelor's degree in business, finance, or related field

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