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RentSpree is a proptech platform serving five million users across 300+ real estate companies and MLSs. The platform handles the full rental journey—from applications and screening to payments and lease management.
As First Voice Lead, you'll own onboarding and activation for new real estate agents and landlords joining the platform. You'll split your time between direct customer engagement and program building. On calls, you'll convert new signups into active users, place leads with agents, and drive adoption of landlord products (Landlord Pro, BaaS, screening, rent payments). Off calls, you'll design and deliver onboarding sessions, webinars, and in-person events; create enablement content (talk tracks, presentations, knowledge base articles); and build the landlord playbook from the ground up.
Key responsibilities include:
- Calling new prospects from signups, stalled leads, campaigns, and events, working each to clear outcomes while hitting team targets for speed and contact rate
- Qualifying and placing Grow+ leads with the right agent, tracking outcomes
- Working directly with landlords to drive product adoption and using call insights to refine onboarding paths
- Planning and running onboarding sessions, demos, webinars, and events
- Creating and testing enablement content on your own calls
- Tracking what works (objections, talk tracks, qualification criteria) and sharing recordings for the team playbook
- Maintaining clean CRM records and passing customer feedback to leadership for Product, Marketing, and Support
You'll work hybrid in the downtown Seattle office 2 days per week. This role emphasizes AI as a core skill—using AI to compound your thinking and problem-solving, not replace it. The team values customer obsession, taking action to forge solutions, candid communication, and ownership.
REQUIREMENTS:
- 2+ years in sales, customer success, onboarding, or inside sales
- Experience on a phone-based team working a high-volume queue (inbound or outbound)
- Demonstrated ability to design and deliver customer training, demos, or webinars
- Proactive track record of identifying and building missing resources (talk tracks, sequences, resources) for your team
- Comfort with CRMs, reporting tools, and daily use of AI tools
- Clear writing skills for enablement content and talk tracks that people will actually use
- Plus: Real estate, proptech, or property management experience; knowledge of how agents, landlords, and MLSs work
