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Revolut is a global financial super app on a mission to give people more from their money since 2015, serving 45+ million customers worldwide. The Financial Crime Operations department is at the forefront of keeping customers and their money safe using cutting-edge technology to prevent financial crime in innovative ways.
As a Financial Crime Escalations Officer, you will serve as the escalation point for high-risk anti-financial crime matters, reporting directly to the Deputy Money Laundering Reporting Officer (DMLRO). Your primary responsibility is to perform risk assessments and make decisions on escalated cases, particularly involving PEPs (Politically Exposed Persons) and other higher-risk customer types.
Key responsibilities include:
- Acting as the escalation point for anti-financial crime matters including anti-money laundering, sanctions, fraud, data privacy/cyber-security, and regulatory inquiries
- Investigating and resolving escalated alerts and tickets within expected timeframes
- Collaborating with management on projects, testing, and implementation of new processes
- Supporting ad hoc requests for training, projects, and process improvements
- Reviewing policies and procedures, advising on necessary changes
- Presenting summaries and proposed conclusions to management with risk mitigation recommendations
- Communicating effectively with various stakeholders in written and verbal formats
Required qualifications:
- Proven experience as a compliance or anti-financial crime officer in a major financial institution
- Exposure in FinCrime operations with demonstrated ability to investigate and escalate positive hits
- Deep knowledge of AML and sanctions regulations (JMLSG, ML regulations, OFAC, POCA, etc.)
- Experience operating internal and external systems and databases for investigations
- Strong project management experience with documented success
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, cutting-edge culture
Nice-to-have qualifications include fluency in additional languages and prior experience in escalation teams. Revolut values diverse backgrounds and encourages applications from people with varied experiences to join their multicultural, hard-working team.
