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Revolut is a global fintech company on a mission to give people more from their money through spending, saving, investing, exchanging, and travel products. With 75+ million customers and 13,000+ employees worldwide, Revolut is scaling rapidly and prioritizes both product excellence and employee experience.
The Financial Crime Operations team sits at the heart of Revolut's customer protection efforts. As a Financial Crime Analyst (Investigations), you will investigate suspicious activity, identify potential money laundering risks, and ensure fair customer treatment. You'll work directly with customers to resolve issues and leverage cutting-edge technology combined with analytical rigor to prevent financial crime and maintain trust.
Key responsibilities include:
- Reviewing, investigating, and reporting financial crime cases
- Monitoring and resolving formal complaints and Financial Ombudsman Service complaints
- Handling consent refusals following Suspicious Activity Report (SAR) submissions
- Serving as a point of contact for law enforcement agencies in ongoing criminal investigations stemming from submitted SARs
- Ensuring compliance with written policies, procedures, and relevant legislation
- Collaborating with cross-functional teams to provide compliance support and improve processes
The role supports 24/7 coverage and may include night and weekend shifts, which are fully compensated.
Required qualifications:
- Bachelor's degree (certificate required)
- 3+ years in financial crime investigations OR 1+ years of SAR reporting experience
- Fluency in English and Hebrew (C1+ level)
- Experience in a regulated or policy-driven environment (financial institutions, law enforcement, etc.)
- Knowledge of investigative methodologies and analytical tools (spreadsheets, filters, pivots, network charts)
- Ability to work with multiple stakeholders and manage assigned workload independently
- Adaptability and comfort with fast-cycle feedback
- Availability for varied shifts including nights and weekends
Nice-to-have qualifications include fluency in additional languages, law or STEM degree, professional certifications (ICA, ACAMS), familiarity with jurisdiction-specific financial regulations, and experience in crypto or blockchain analysis.
