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BloomReach is seeking a Finance Operations Transformation Manager to modernize and optimize end-to-end finance and accounting operations. This is a hands-on leadership role focused on process design, automation, and AI-driven workflow transformation.
Key responsibilities include analyzing current-state finance processes and workflows, designing future-state operations, and leading implementation of automation and analytics solutions. You will manage stakeholder engagement and change management activities across multiple teams.
The initial priority is building capabilities to monitor platform usage and drive commercial value realization. This includes working with sales to address customer overages, analyze contractual terms and usage data, assess root causes (use case limitations, implementation issues), perform cost and margin analysis, and reach commercial resolutions. You'll partner directly with sales on overage management, provide negotiation support, and identify patterns to flag upsell and cost-saving opportunities.
Additional responsibilities span developing decision-making policies and frameworks for scaling operations to $500M+, spearheading finance operations improvements for efficiency and compliance, implementing company-wide cost-saving initiatives through process optimization and automation, documenting processes and procedures, and gathering cross-departmental requirements from engineering, product, and sales.
You will also prepare finance operations for packaging changes, assess billing and overage logic impacts, and ensure new packaging models are operationally supported by finance systems and reporting from day one.
The role requires a hands-on approach: you will set up manual processes, operate them as needed, then transition to ultimate team ownership after automation is implemented (Build > Operate > Transfer model).
