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Dexory is developing advanced robotics and AI-powered software transforming global logistics. We are seeking an experienced, fluent Spanish-speaking Field Service Engineer to join our US-based Service Operations team.
You will perform on-site and off-site service, maintenance, fault diagnosis, and repair of Dexory robots and equipment at client sites globally. This role involves significant international travel to service and maintain our robotic systems in the field.
Key Responsibilities:
- Perform on-site and off-site service and repairs for Dexory robots and equipment
- Develop, implement, and action work instructions for service and repair tasks
- Develop and implement service plans aligned with Engineering recommendations
- Maintain product traceability records and ensure product currency
- Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
- Ensure team compliance with health and safety regulations
- Fulfill additional duties as assigned by management
Requirements:
- Minimum 5+ years of experience in electromechanical assembly and service in precision industries (Motorsport, Aerospace, Railway, Automotive, or similar)
- Ability to travel constantly to client sites internationally; valid passport without restrictions required
- Strong electrical and mechanical diagnostic skills
- Excellent oral and written communication skills
- Impeccable attention to detail
- Ability to work in and lead teams through challenging situations
- Driven mindset suited to dynamic, growing organizations
- Flexible attitude toward working hours and location
- Full Clean US driving license
- Fluent Spanish speaker
Desirable Experience:
- Business software tools (Jira, Confluence, Slack, G-Suite)
- Manufacturing software and manufacturing execution systems
- Linux operating system experience
- Root cause analysis methodologies
Note: Relocation and sponsorship are not available for this role.
