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Lucid Software is seeking a Field Enablement Manager to lead onboarding, coaching, and enablement programs for the North America Commercial Sales team. This is a hands-on, field-focused role where you'll partner directly with sales leadership, frontline managers, and sellers to drive consistent execution and accelerate performance.
You will serve as the primary enablement partner for all NA Commercial sales roles (Corporate, Mid-Market, and SMB Account Executives), working closely with frontline managers on deal strategy, call analysis via Gong, deal clinics, and new hire ramp acceleration. Your focus is translating global GTM priorities and sales methodologies into practical, deal-winning execution in the field.
Key responsibilities include:
• Regional Enablement & Field Readiness: Partner with sales leaders to identify skill gaps and performance trends; customize global enablement programs for segment-specific needs; facilitate live workshops on sales methodology, messaging, and competitive positioning; reinforce initiatives through coaching and manager partnership.
• Workshops, Coaching & Skill Development: Lead deal workshops, pitch practices, and roleplays; craft tailored coaching plans tied to KPIs; support product launches and strategic initiatives; develop seller-friendly assets (playbooks, battlecards, discovery frameworks); support frontline managers with coaching guidance; stay close to the field by attending meetings, listening to calls, and gathering feedback; partner on pipeline inspection and account reviews using Gong and Salesforce data; share field insights with global enablement partners; build manager-facing resources and run manager enablement sessions; leverage AI-enabled insights to identify skill gaps and personalize coaching.
• New Hire Onboarding & Ramp: Support regional execution of global new hire onboarding; facilitate onboarding sessions and practice workshops; provide one-on-one coaching; track progress and identify struggling reps; partner with sales managers to coordinate activities and ensure 90-day success.
Success is measured by leading indicators of seller excellence: accelerated ramp velocity, methodology and messaging adoption, pipeline progression, and frontline coaching impact—not passive course completion. Your work directly shapes how quickly new sellers ramp, how rapidly the team applies sales methodology, and how effectively sellers reach targets.
The role is hybrid, requiring in-person collaboration at the South Jordan, UT office two days per week (Tuesday and Thursday).
Requirements:
• 4+ years of experience in B2B SaaS sales (carrying a quota), field-facing sales enablement, sales leadership, or a combination in a SaaS environment
• Proven experience coaching sales professionals with a track record of delivering tangible, measurable results (e.g., improved ramp time or quota attainment); formal coaching certification or training highly preferred
• Experience with AI tools to analyze seller performance, generate insights, and improve the speed, relevance, and effectiveness of coaching and training
• Strong facilitation and communication skills; ability to command the room and build instant credibility with seasoned sales reps and directors
• Experience with formal sales methodologies such as MEDDPICC, Challenger, Command of the Message, Sandler, or ValueSelling
• Experience using sales tools such as Salesforce, Gong, and ZoomInfo or similar systems
• Ability to turn complex concepts into clear, practical, field-ready enablement solutions
• Data-informed mindset with ability to use metrics and feedback to improve rep performance
• Ability to pivot quickly and manage multiple complex projects simultaneously in a fast-paced environment
