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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving industrial and frontline teams. The company manages 13.9 million assets and 79.5 million work orders for customers including Duracell, McDonald's, Shell, DHL, and Volvo. MaintainX has achieved triple-digit year-over-year growth and is seeking an Expansion Account Executive for the Mid-Market segment.
In this role, you will own a book of business from post-sale handoff through renewal and expansion. You'll manage relationships with mid-market customers, identify and capitalize on expansion opportunities within existing accounts, and ensure long-term business partnerships. Key responsibilities include conducting quarterly business reviews, managing customer requests and proposals, maintaining accurate pipeline forecasts with +/- 15% accuracy, and leveraging sales technology (Salesforce, Outreach, ZoomInfo) to drive results.
You will be expected to take a proactive approach to identifying customer needs, providing innovative solutions, and delivering exceptional service. The role requires strong organizational skills, meticulous attention to detail, and the ability to manage multiple tasks simultaneously. You'll work in a fast-paced, entrepreneurial environment with a startup mentality, embracing the grind-it-out approach to building something new.
The ideal candidate is fanatical about customer success and growth, thinks outside the box, thrives under pressure, and is laser-focused on the client. You'll need to master internal systems and become proficient in navigating complex sales cycles with multiple stakeholders.
REQUIREMENTS:
- Minimum 4 years of sales experience, with significant portion in account management or similar role within mid-market segment
- Demonstrated success in expanding client accounts and driving revenue growth in B2B sales environment
- Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders
- Strong analytical and presentation skills with ability to communicate data-driven insights to internal and external stakeholders
- Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews
- Adaptability and comfort in fast-paced, rapidly changing sales environment
- Exceptional organizational skills and attention to detail
- Excellent interpersonal skills and ability to build strong relationships with clients and internal teams
- Positive, passionate, and creative mindset with high-character qualities
- Open and hungry mind, willing to improve through coaching and learn about customers' industries
- Bachelor's degree or higher, ideally in relevant field
- Responsibility for managing customer portfolio primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English
BONUS QUALIFICATIONS:
- Experience with modern sales tech stacks (Salesforce, Salesloft, DiscoverOrg)
- Experience with startups and entrepreneurial organizations
- Experience with CMMS or facility operations software
- Documented success working in remote setting
