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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving industrial and frontline teams. The company manages 13.9 million assets and 79.5 million completed work orders for 13,000+ customers including Duracell, McDonald's, Shell, DHL, and Volvo. MaintainX is experiencing triple-digit year-over-year growth and seeking an Expansion Account Executive for the mid-market segment.
In this role, you will own a book of business from post-sale handoff through renewal and expansion. Your primary responsibilities include:
• Account Ownership: Build and maintain deep relationships with mid-market customers, serving as their trusted advisor and ensuring exceptional service delivery.
• Expansion: Identify and capitalize on expansion opportunities within existing accounts by leveraging your experience with larger deals and understanding customer needs.
• Prospecting & Needs Analysis: Proactively identify customer needs and present innovative solutions that exceed expectations.
• Quarterly Business Reviews: Conduct QBRs to assess satisfaction, identify improvement areas, and deliver tailored product demonstrations showcasing value and impact.
• Pipeline Management: Accurately forecast monthly and quarterly expansion opportunities with +/- 15% accuracy using Salesforce, Outreach, ZoomInfo, and similar platforms.
• Organization & Documentation: Manage multiple concurrent tasks (client requests, demos, proposals, follow-ups) with meticulous attention to detail and accurate deal documentation.
• Entrepreneurial Mindset: Embrace a startup mentality, thriving under pressure and thinking creatively to drive client retention and growth.
This is a high-responsibility role requiring someone fanatical about customer success, comfortable with complexity, and laser-focused on delivering results in a fast-paced environment.
REQUIREMENTS:
• Minimum 4 years of sales experience, with significant time in account management or similar role within mid-market segment
• Demonstrated success expanding client accounts and driving revenue growth in B2B sales
• Proficiency navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders
• Strong analytical and presentation skills; ability to communicate data-driven insights to internal and external stakeholders
• Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews
• Adaptability and comfort in fast-paced, rapidly changing sales environment
• Exceptional organizational skills and attention to detail
• Excellent interpersonal skills; ability to build strong relationships with clients and internal teams
• Positive, passionate, creative mindset with high-character qualities aligned with company values
• Open and hungry mind; willingness to improve through coaching and learn about customer industries
• Bachelor's degree or higher, ideally in relevant field
• Daily verbal and written communication in English with customers in US/English Canada markets
BONUS QUALIFICATIONS:
• Experience with modern sales tech stacks (Salesforce, Salesloft, DiscoverOrg)
• Startup or entrepreneurial organization experience
• CMMS or facility operations software background
• Documented remote work success