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Expansion Account Executive, Mid-Market

MaintainX - Denver, CO, United States - Hybrid - posted 2026-10-09

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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving industrial and frontline teams. The company manages 13.9 million assets and 79.5 million completed work orders for 13,000+ customers including Duracell, McDonald's, Shell, DHL, and Volvo. MaintainX is experiencing triple-digit year-over-year growth and seeking an Expansion Account Executive for the mid-market segment. In this role, you will own a book of business from post-sale handoff through renewal and expansion. Your primary responsibilities include: • Account Ownership: Build and maintain deep relationships with mid-market customers, serving as their trusted advisor and ensuring exceptional service delivery. • Expansion: Identify and capitalize on expansion opportunities within existing accounts by leveraging your experience with larger deals and understanding customer needs. • Prospecting & Needs Analysis: Proactively identify customer needs and present innovative solutions that exceed expectations. • Quarterly Business Reviews: Conduct QBRs to assess satisfaction, identify improvement areas, and deliver tailored product demonstrations showcasing value and impact. • Pipeline Management: Accurately forecast monthly and quarterly expansion opportunities with +/- 15% accuracy using Salesforce, Outreach, ZoomInfo, and similar platforms. • Organization & Documentation: Manage multiple concurrent tasks (client requests, demos, proposals, follow-ups) with meticulous attention to detail and accurate deal documentation. • Entrepreneurial Mindset: Embrace a startup mentality, thriving under pressure and thinking creatively to drive client retention and growth. This is a high-responsibility role requiring someone fanatical about customer success, comfortable with complexity, and laser-focused on delivering results in a fast-paced environment. REQUIREMENTS: • Minimum 4 years of sales experience, with significant time in account management or similar role within mid-market segment • Demonstrated success expanding client accounts and driving revenue growth in B2B sales • Proficiency navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders • Strong analytical and presentation skills; ability to communicate data-driven insights to internal and external stakeholders • Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews • Adaptability and comfort in fast-paced, rapidly changing sales environment • Exceptional organizational skills and attention to detail • Excellent interpersonal skills; ability to build strong relationships with clients and internal teams • Positive, passionate, creative mindset with high-character qualities aligned with company values • Open and hungry mind; willingness to improve through coaching and learn about customer industries • Bachelor's degree or higher, ideally in relevant field • Daily verbal and written communication in English with customers in US/English Canada markets BONUS QUALIFICATIONS: • Experience with modern sales tech stacks (Salesforce, Salesloft, DiscoverOrg) • Startup or entrepreneurial organization experience • CMMS or facility operations software background • Documented remote work success

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