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Valence is an AI-native coaching platform for enterprise, delivering personalized, expert guidance to leaders and employees at Fortune 500 companies. This Executive Operations Associate role is structured as a mission-based position where you'll embed with one team and leader at a time, rotating across the business to gain deep exposure to how the company operates while identifying opportunities, diagnosing problems, and unblocking key objectives.
You'll work across Valence's commercial spectrum—from pre-sales to post-sales—depending on business needs and your background. Responsibilities include client-facing strategic storytelling and customer support, internal process design, client execution work such as standing up pilot programs and managing early deployments, applied AI problem-solving to surface new opportunities, and company-building initiatives tied to board activities, metrics, and quarterly planning. Each rotation builds toward the next, providing a high-leverage view of the business that few roles at this stage offer.
Valence serves the world's most sophisticated enterprises, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS, and Bristol Myers Squibb. You'll work directly with Fortune 500 technology leaders, building expertise through complex enterprise AI deployments while gaining insight into diverse organizational approaches to AI transformation.
Key responsibilities:
- Contribute to strategic challenges across Sales, Marketing, Customer Success, Engineering/Prompting, Operations, and Product
- Execute with high velocity by creating and implementing project plans that identify gaps and solutions, enabling cross-functional coordination
- Develop models and decision-making tools to drive cross-functional decision-making
- Establish footholds in growth initiatives, create playbooks, and develop strategies for rapid team scaling
- Collaborate with Operations, Product, Design, and Engineering to identify and remove blockers for timely product improvements
Requirements:
- 3+ years of professional experience in consulting and/or fast-paced B2B startups
- Ability to diagnose diverse problems, break them down, and solution in impactful ways
- High-velocity execution skills to manage multiple work streams with strong attention to detail
- Outstanding verbal and written communication skills, with ability to adjust style for internal and external audiences
- Comfort with data manipulation and visualization to communicate key insights
- Self-motivated, adaptable, and resilient with strong desire to exceed expectations
- Willingness to embrace challenges, experiment, and continuously learn through feedback
- Clear motivations for joining an early-stage team
- Valid travel documents without work authorization restrictions in the US
