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ServiceNow is seeking an experienced Executive Assistant to support VP-level leadership in West Palm Beach. This role combines traditional executive support with modern AI-driven process optimization.
Key Responsibilities:
- Manage complex, dynamic calendars and schedule appointments while navigating scheduling conflicts
- Draft and prepare correspondence including emails, presentations, and reports with attention to accuracy, formatting, and executive standards
- Optimize leadership time management by prioritizing activities and making decisions on short-term priorities
- Arrange all travel logistics, including visa/passport coordination, while maintaining expense and credit card reconciliation
- Identify organizational issues and facilitate solutions
- Support new hire onboarding and internal process setup
- Assist with expense reporting, travel systems, and other internal tools
The role emphasizes leveraging AI tools and automation to enhance executive support functions. You'll work in a distributed, flexible work environment with a company culture focused on using technology to eliminate busywork.
Requirements:
- 10+ years of experience supporting VP-level executives
- Experience integrating or critically thinking about AI in work processes, decision-making, or problem-solving (using AI tools, automating workflows, analyzing AI insights, or exploring AI impact)
- Highly organized with exceptional communication skills and ability to manage multiple high-priority projects from various management levels
- Desire to grow and take on independent projects
- Professional demeanor and strong soft skills
- Positive, personable, can-do attitude
- Proficiency in Zoom, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Box, Concur, and Google Docs
- Experience handling confidential materials
