SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Filevine, a Legal AI company, is seeking an Event Operations Coordinator to own the operational execution of field events. This is a high-ownership, detail-driven role sitting at the intersection of outreach, operations, and vendor coordination.
You will work closely with the Sr. Manager of Field Marketing to ensure every event runs flawlessly before attendees arrive. Your responsibilities span four core areas:
**High-Quality Attendance**: Partner with Sales Operations and Field Marketing to build targeted invite lists balancing customers, in-pipe prospects, and net-new leads. Drive RSVPs and ticket confirmations through structured email cadences and direct outreach (phone, LinkedIn). Maintain registration and attendance targets while prioritizing attendee quality over quantity.
**Outreach & Registration**: Execute multi-touch outreach campaigns to hit event-specific RSVP targets. Manage registration lists and maintain accurate attendee records throughout the pre-event cycle. Coordinate with Sales to ensure reps actively support outreach for their accounts and prospects.
**Pre-Event Logistics**: Own operational details so the Field Marketing Manager can focus on strategy and conversion. Ensure attendee travel is booked and coordinate with travel agencies. Build and maintain event websites, create and manage registration pages in Cvent, build Salesforce campaigns for tracking, and create UTMs, web links, and landing pages as needed.
**Vendor Coordination & Attendee Communications**: Take ownership of vendor follow-through after selection and contracting. Manage day-to-day vendor communication, escalate issues, and process invoices. Draft and deploy all transactional attendee communications including pre-event logistics, updates, and post-event surveys.
**Post-Event Follow-Up**: Execute post-event email cadences supporting conversion. Ensure all attendee and response data is accurately logged in Salesforce. Secure survey responses and share insights with leadership.
You won't be on-site during events, but your fingerprints are on everything that makes the on-site experience possible.
**Requirements**:
- Highly organized with strong attention to detail; ability to catch issues before they become problems
- Proven ability to run multi-touch outreach campaigns that drive real response rates
- Experience with Cvent, Salesforce, and marketing operations fundamentals (UTMs, landing pages, campaign tracking)
- Comfortable managing vendor relationships and holding external partners accountable to timelines
- Strong written and oral communication skills; ability to write crisp outreach emails and follow up via phone and social media
- Self-directed and proactive; ability to identify and own work without being told
- Ability to thrive in fast-paced environment managing multiple events simultaneously
- Prior experience in event coordination, marketing operations, or inside sales outreach preferred
About Filevine
Legal / Compliance / Risk; SaaS — legal case management and workflow platform.
