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Redox is a healthcare interoperability platform that connects 12,000+ systems and organizations, processing over 1.2 billion messages monthly. The company enables secure, real-time healthcare data exchange across EHRs, health tech vendors, providers, payers, and life sciences customers.
As an Enterprise Technical Project Manager, you will own end-to-end delivery of complex technical implementation projects, including customer integrations, multi-system data-sharing use cases, and cross-team platform work from kickoff through go-live. You will translate technical requirements and scope (as defined in Statements of Work) into clear execution plans, timelines, and resourcing strategies.
Key responsibilities include:
- Serve as the primary point of coordination between Engineering/Implementation, Product, and customer-facing teams, ensuring accurate handoffs and shared understanding of scope, including expansion opportunities and their technical requirements.
- Identify, track, and mitigate project risks; proactively resolve blockers and escalate when needed.
- Manage and report on budget, billable hours, and project status to internal stakeholders and customers.
- Own project documentation including SOWs, scope changes, issues logs, status reports, and time/invoice tracking.
- Communicate clearly and consistently with stakeholders at all levels, setting and managing expectations proactively.
- Continuously improve project management processes and tooling; document lessons learned for organizational knowledge.
- Partner with Product and Engineering on requirements gathering and enhancement requests surfaced during delivery.
Requirements:
- 3–6+ years of experience in technical or SaaS project management, with a track record of delivering complex projects on time and on budget.
- Comfort working with APIs, data models, and integration workflows — you don't need to write code, but you must understand how systems fit together.
- Exceptional written and verbal communication skills, including with technical and non-technical stakeholders.
- Strong risk identification, problem-solving, and decision-making skills.
- Ability to manage multiple concurrent projects in a fast-paced, dynamic environment.
Preferred qualifications:
- Experience in healthcare data, health tech, or integration environments (FHIR, HL7, CCD, etc.).
- Experience with EHR systems or other healthcare IT platforms.
- PMP, PMI-ACP, or other relevant project management certification.
- Experience leading projects in a startup, remote-first, or high-growth environment.
- Familiarity with tools such as Asana, Salesforce, Jira/Atlassian, Omni, or Vitally.
