SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Sierra is the leading platform for customer-facing AI agents, serving major brands including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The company is headquartered in San Francisco with offices across North America, Europe, and Asia.
As an Enterprise Sales Engineer on the Financial Services team, you will own the end-to-end technical pre-sales process for strategic accounts. You'll work with systemically important banks, neobanks, insurers, and vertically integrated financial ecosystems to set their AI strategies and build modern customer-facing tools.
Key responsibilities include:
- Deep account ownership: learn each customer's business thoroughly and become a trusted technical expert throughout the sales cycle
- End-to-end technical pre-sales: scope use cases, articulate business value, design and demo Sierra's platform, lead technical and architecture reviews
- Cross-functional leadership: coordinate with Agent Development, Product, Security, Legal, and Sierra leadership to align on customer goals
- Team elevation: mentor other sales engineers, establish standards for demos and pilots, develop playbooks for strategic deals and GTM processes
- Post-sale ownership: guide accounts through Agent Development handoff, launch, and expansion to new use cases
- Product feedback: share insights from your largest accounts with Product leadership to inform roadmap decisions
You'll work in a primarily in-person environment in San Francisco, guided by company values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
Requirements:
- 7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales
- Proven track record leading sales processes with Strategic customers on deals consistently $1M+
- Strong experience in demo building, presenting, and GTM functions
- Excellent relationship-building skills with C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects and security teams
- Proficiency leveraging AI tools as part of your technical sales motion (discovery, solution design, demo building, proposals), with ownership of accuracy
- Experience growing accounts post-sale and defining customer roadmaps
- Bachelor's degree or above (Computer Science or related field preferred, or equivalent professional experience)
Bonus qualifications:
- Experience translating code, technical logic, and user requirements to product and engineering requirements
- Experience selling technical AI products
