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Sierra is building an AI platform to help businesses create better, more human customer experiences. The company was founded by Bret Taylor (former Salesforce co-CEO, Facebook CTO, Google Maps co-creator) and Clay Bavor (18-year Google veteran who led Google Labs, AR/VR, and Google Workspace). Sierra is headquartered in San Francisco with offices across Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
As an Enterprise Sales Engineer, you will own the end-to-end technical pre-sales process for enterprise customers. This includes scoping customer use cases, articulating business value, designing and delivering product demos, leading technical and architecture reviews, and serving as the trusted technical advisor throughout the entire sales cycle. You'll work closely with Sales, Product, and Agent Engineering teams to drive go-to-market strategy and continuously improve Sierra's AI agents based on customer feedback.
You must be fluent in both Brazilian Portuguese and English at a professional level. You'll need 5-7+ years of experience in sales engineering, solutions engineering, or customer-facing technical sales roles. Demonstrated expertise in demo building, presenting to customers, and leading enterprise sales processes is essential. You should excel at translating complex technical concepts and business problems into clear explanations for both technical and non-technical audiences, including C-level executives.
The role requires comfort leveraging AI tools as part of your daily workflow—for discovery preparation, solution design, demo building, and technical proposals. Critically, you own the accuracy and quality of everything presented to customers, whether AI-assisted or not. A Bachelor's degree is required; Computer Science or related technical background is preferred but equivalent professional experience is acceptable.
Sierra values Trust, Customer Obsession, Craftsmanship, Intensity, and Family. The company offers unlimited PTO, comprehensive medical/dental/vision coverage, life and disability insurance, retirement plans, parental leave, fertility benefits, and a discretionary benefit stipend. Full-time employees are eligible for equity participation.
